Bring People Together To Communicate & Collaborate

Today’s workforce is all about mobility, flexibility and empowerment. People want the freedom to take the office anywhere, and they’re looking to work for a company that can give them all the right tools to succeed.

Our business and unified communications solutions offer businesses everything they need to participate successfully in today’s digitally-dominated working world, enabling organisations to deliver better customer service by empowering employees with the tools and information they need, when and where they need it.

Communicate: carrier-grade voice at the heart of our solutions.

We are a Tier 1 Licensed Network Operator, and we have concluded interconnect agreements with all other major players to offer an excellent cost-effective voice alternative to fixed line or VoIP service providers.

No matter the connectivity, we offer the ability to easily port telephone numbers to connect to the EOH Voice network using our SIP Trunking service so that customers can benefit from:

  • Superior quality of service
  • Better voice network range
  • Reliable network redundancy measures

Connecting businesses to perform at their peak

  • SIP Trunking
  • Reporting and Analytics

Find out more about our SIP Trunks

Collaborate: Optimise your workforce to create a truly customer-centric experience

We facilitate effective communication between clients, team members, and stakeholders by providing solutions tailored around their specific voice and collaborative requirements, connecting every business with the outside world.

  • SwitchedOn Voice
    • Private Cloud VoIP
    • Public Cloud VoIP
    • Wholesale
  • SwitchedOn Unified Communications
    • Mitel IP/PBX
  • SwitchedOn Unified Communications as a Service
    • MiCloud

Reinvent the customer contact centre

We deliver bespoke call centre solutions designed to streamline processes and increase productivity by focusing on equipping agents with everything they need to create a more engaging, satisfying customer experience.

  • Call Centre Applications for interactions across voice, email, social media, webchat, SMS and fax
  • Workforce Management
  • Interactive Voice Response (IVR)
  • Call Recording
  • Customer Satisfaction Surveys
  • Integration with Back office systems and applications

The benefits of unified communications for business

Whether purchased as a solution or taken on a pay-per-use basis as a Service, unified communications (UC) is a set of technologies that make it possible for companies, employees and customers to communicate anywhere, any time

UC helps teams to work more efficiently by streamlining collaborative processes. Whether it’s video conferencing with customers or instant messaging with coworkers, UC offers a selection of useful tools to ensure a constant flow of communication

Giving workers access to all the communications tools they need from one location has a visible impact on an organisation’s productivity, efficiency and ultimately, their capacity for innovation

Available as either a capex or opex purchase, there are a number of deployment options open to businesses, whether public, private or hybrid deployment, we have the industry experience to tailor the ideal solution to meet every requirement